|
q:
what does the bo ssäm include? a: the bo ssäm (which is korean for enclosed or
wrapped) includes a whole slow cooked pork
shoulder, a dozen oysters, white rice, bibb
lettuce, ssäm jiang (korean bbq sauce), kimchi
and ginger scallion sauce. the dish is
essentially pork and condiments wrapped in
lettuce.
q: how much is it? a: $200
for your entire party. not including other food
and drinks ordered or tax and tip.
please note, we only accept a maximum of
four
credit cards per table.
q: how do I reserve a bo ssäm? a: on the momofuku website
here.
q: what are the available time slots?
a: we offer the bo ssäm at dinner and lunch. for
dinner, sunday to thursday, 5, 6, 6:30pm. friday
and saturday, 5:00, 5:15, 5:45pm and 11,
11:30pm. the lunch bo ssäm is offered everyday
at 12, 12:30, 1pm.
q: why are there no reservations between 6:30pm
and 11pm? a: since we want to guarantee seats for your
party, we are unable to make reservations during
the dinner rush hour.
q: how far in advance does one have to reserve? a: up to 4 weeks in advance and at least 24
hours notice for monday to thursday
reservations. friday, saturday and sunday
reservations close at 11:30pm on thursday
evenings.
q: what if I want to cancel my reservation? a: please cancel by clicking on the cancellation
link on your confirmation email. then, you will
be sent a cancellation email. our cancellation
policy is as follows:
for reservations monday
- thursday, if you cancel less than 24 hours
in advance of your reservation time or do not
attend your reservation, you will be charged
$50.
for reservations friday - sunday, if you
cancel after thursday at 11:30 pm or do not
attend your reservation, you will be charged
$50.00.
q: how many guests does it feed? a: 6-10 people. we recommend at least 6 people
for the bo ssäm. guests with parties from 10 to
20 people must order the bo ssam prix fixe menu.
click here for more information.
or, e-mail
events@momofuku.com to check availability.
q: can we order from the regular menu? a: yes, since the bo ssäm is technically one
dish, most parties order from the main menu to
enjoy a variety of dishes.
q: are there beverage pairings? a: no, but your server can recommend wine, beer
or sake.
q: are there any vegetarian alternatives to the
bo ssäm? a: no, but vegetarians can enjoy the bo ssäm
without the pork or they may order items from
the regular ssäm bar menu.
q: how is the pork cooked? a: the pork shoulder is slow roasted for 6-8
hours with a brown sugar and kosher salt rub.
q: where is the pork from? a: our pork comes from
niman ranch.
q: how much time does it take? how long is the
typical bo ssäm dinner? a: your bo ssäm will arrive at your table
approximately 15 minutes after your reservation
time. guest typically take two hours to enjoy
the bo ssäm.
q: what should I do if I am running late? a: there is a 15 minute grace period before we
relinquish the table. please make sure your
entire party is prompt and arrives at your
reservation time. if you will be late, please
call our reservation hotline 212-500-0831.
q: can I order the bo ssäm to go? a: yes, please order at least three days in
advance by emailing your phone number, order and
pick-up time to
events@momofuku.com. we offer the bo ssäm
as well as a deluxe bo ssäm dinner package for
pick up only.
click here for a menu.
q:
do you have a dress code?
a: no.
q:
may i make a reservation for someone else?
a: yes, but please have them bring your
reservation confirmation.
q:
may i purchase a bo ssäm dinner for a friend or
loved one?
a: yes, but please do so by ordering a gift card
either directly at ssäm bar or by emailing
gift@momofuku.com
q:
why do we only take reservations for parties of
6, 7, 8, 9 or 10?
a: the bo ssäm is a large format dinner for
parties of 6 or more.
q:
what if i need to change my party size?
a: please call the bo ssäm reservation hotline
212-500-0831.
q:
can i use my ko reservation account login for
the bo ssäm reservation site?
a: yes.
q:
how many days in the future are available for
booking online?
a: our calendar always shows reservations up to
four weeks in advance.
q:
when is the new day available online?
a: 10:00am
q:
how do i know what's available?
a: green check mark = available / red "x" =
taken
q: i
clicked a green check but didn't get the
reservation, why?
a: reservations are given on a first come basis
so you have to click fast, really fast. even if
you see a green check mark you may not get the
seat because someone else may grab it a split
second before you.
q:
why doesn't anyone answer the phone?
a: we have a very cool voice mail system that
emails your messages to the appropriate person.
we'll get your message on our blackberry/email
and get back to you.
q: what happens to cancellations / is there a
waiting list / do you allow walk-ins?
a: cancelled reservations return to the
reservation system. there is no wait list. if
you're a walk-in and would like the bo ssäm,
please check with your server about
availability.
q: can i make a reservation by phone?
a: no. sorry but we only take reservations
online.
q: i never received my confirmation email. what
should i do?
a: check your junk, spam, or bulk e-mail
filters.
q: why do you need my credit card information to
make an account?
a: we want to identify you as an individual with
a unique credit card number associated with a
unique email address. this helps protect against
reservation scalpers and automated internet
spiders that could snap up reservations and then
sell what should be free. we want the system to
be fair and we figure that just about everyone
has a credit card number and an email address.
we do not retain your complete credit card
information.
q: i
forgot my password.
a: click on the "forgot password" link on the
reservations' home page.
q:
how many reservations can i make per week?
a: we limit reservations to two per week.
q:
how do i change my password?
a: log into the system and click on the "change
password" link on the lower right.
|