ssäm bar to go help page
you may order lunch and dinner to go from ssäm bar through our easy to use and convenient online ordering system. pick-up only, 7 days a week. click here to see the menu and to order.
we also offer large to go packages for groups of 10, 15 or 20.
for orders for more than 20 people, please email events[at]momofuku.com.
q: when can i pick up my lunch?
a: pick up times are set in 15 minute intervals on the order page between 11:50 am – 3:30 pm.
the time you select is the time your lunch is made available.
q: when can i pick up my dinner?
a: pick up times are set in 15 minute intervals on the order page between 5:00 pm – 8:00 pm.
the time you select is the time your dinner is made available.
q: where do i pick up my lunch and dinner?
a: pick up your orders at ssäm bar, please enter through the entrance on 2nd ave.
q: what if the quantity i want isn’t available?
a: we have a limited quantity of items available on a given day.
if any item or quantity is unavailable, please try for a smaller quantity or a different item.
q: do i need an account to place my order?
a: no.
q: when do i pay for my order?
a: your order is paid in full through our online system and requires your signature upon receiving your order at the restaurant.
q: can i place a repeat order for pick up on multiple days?
a: no. if you want to pick up different products on different days, please make separate orders.
q: can i add something to my order?
a: no. you must place a new order.
q: can i place an order for someone else?
a: yes.
q: can someone else pick up my order?
a: yes, but to avoid confusion, please have them bring your confirmation e-mail.
q: can i cancel my order?
a: no.
q: what if i am running late for my pick-up? what if i want to pick up my order a few hours early?
a: please call 212.254.3500. we will work to accommodate your needs.
q: what if i want a large catering order with quantities greater than what’s available?
a: please email events[at]momofuku.com.
q: do you deliver?
a: no, not yet.
q: are any of your items vegetarian friendly?
a: yes, the seasonal pickles are vegetarian.
q: where do i enter my payment information?
a: when you checkout, you will be asked to submit your credit card information.
q: can i pay with someone else’s credit card?
a: yes, but that person must be present to sign their credit card receipt upon pickup.
q: how many orders can i make per week?
a: unlimited (but you cannot combine them).
q: can i make my order by phone? by e-mail?
a: no, orders are made online only.
q: i never received my confirmation e-mail. what should I do?
a: check your junk, spam, or bulk e-mail filters.
contact
for questions related to ordering and/or your order, please call 212.254.3500.
ssäm bar is located at 207 2nd ave, new york, ny 10003.
pick up is located inside of ssam, please enter on 2nd ave.
shipping
lunches & dinner at ssäm bar are for pick up only.
returns and refunds
ssäm bar does not accept returns, offer exchanges, and/or grant refunds on any goods sold unless the issue for return, exchange, and/or refund is the result of an error in our manufacturing, packaging, or handling of the goods.